With the emerging trend of integrating Artificial Intelligence (AI) and robotics with manpower to enhance work systems, there will be an inevitable shift in the role of security officers in Singapore, note industry experts. While this digital transformation will free up workers' time for higher-value tasks and creates more opportunities for them to upskill and move up in the security industry, those who lack the fundamental competencies to operate new technologies may be at a disadvantage. These are some key findings from NTUC LearningHub's recently launched Industry Insights report on Security, which featured uncovered the trends in Singapore's private security sector. "To optimise headcount in the manpower scarce industry, security technology management which integrates the use of AI into its operations, allows security officers to be more competitive and productive. There are four aspects that security officers need to be familiar with: Access Control Management, Alarm System Management, Robotics and Automation Application as well as Security Surveillance Management," says NTUC LearningHub's Director of Technical Skills, Tay Ee Learn As the security industry in Singapore makes strides in leveraging technology to enhance and create more efficient security systems, there will be lower dependence on manpower to conduct manual work such as patrolling and CCTV feed monitoring.